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	<title>Comments on: Shell-Citibank Credit Card - Cash Rebate Question Rebuke</title>
	<atom:link href="http://smartconsumerbanking.com/2007/12/20/shell-citibank-credit-card-cash-rebate-question-rebuke/feed/" rel="self" type="application/rss+xml" />
	<link>http://smartconsumerbanking.com/2007/12/20/shell-citibank-credit-card-cash-rebate-question-rebuke/</link>
	<description>Consumer Guide on Banking &#038; Financial Products , and tips on love, money and happiness For Fellow Malaysian</description>
	<pubDate>Thu, 20 Nov 2008 22:02:54 +0000</pubDate>
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		<item>
		<title>By: shiro</title>
		<link>http://smartconsumerbanking.com/2007/12/20/shell-citibank-credit-card-cash-rebate-question-rebuke/#comment-359</link>
		<dc:creator>shiro</dc:creator>
		<pubDate>Mon, 17 Mar 2008 14:49:06 +0000</pubDate>
		<guid isPermaLink="false">http://smartconsumerbanking.com/2007/12/20/shell-citibank-credit-card-cash-rebate-question-rebuke/#comment-359</guid>
		<description>dont trust citibank introduce a friend program. they are not genuine with their rewards. i introduce 18 friends. and only 8 got approved. even the one with platinum card got rejected. must be if 10 approved they have to give me notebook. look at the damn reply as below. they dont even review the situation.
Dear Mr Shiro, 

Thank you for your e-mail dated 3/16/08 regarding card application.

We are sorry for the rejection of the application. However, as part of 
our confidentiality policy that we are unable to reveal the reasons for
 
rejection. The approval is determined by our credit committee. 

In general, the criterias are based on the documents that you submitted
 
to us such as your EA form or EPF statement, your previous statements
 of
accounts and proof of employment, etc. There are specific guidelines 
that governs the approval but we are unable to disclose them.

We hope the above clarifies.

Thank you for using Citibank Online and have a nice day.


Regards,
Gopinath Goval (Mr)
Internet Service Support
Citibank Berhad

Important: 
Please do not send any account instructions and confidential details 
such as credit card numbers, changes of address, PIN numbers,
 passwords,
or other important information through regular emails. 

For Citibank customers, please send your account instructions and 
confidential details by logging in to Citibank Online 
(http://www.citibank.com.my) with your Credit Card or ATM Card Number 
and I-PIN and use your Mail Box to compose a message.

Original Message Follows:
------------------------
Form Message
subject:Contact Us (Pre-Login)

Handphone:0124098163
Email:shirockw@yahoo.com
Address:Puchong Selangor
Your message for Citibank:To the complain department.
I am very upset with Citibank as promised in the last year promotion on
 
the "introduce a friend rewards". Me and my friend Lim Kim XXX work
 hard
and supposed to get a notebook after introducing 18 person to this 
program but only 8 person are approved. The rest are rejected for no 
reason? Even the one with Platinum card? Is this just to attract people
 
to introduce friends but limit the rewards.
We even deliver all the forms ourselves to the Citibank HQ and
 requested
for chop sign receive.
Hope there is an explaination on why we are not getting the notebook
 and
why the other 10 person was rejected. Maybe Citibank isn't genuine with
 
their rewards though.
ReferenceNum:00396346</description>
		<content:encoded><![CDATA[<p>dont trust citibank introduce a friend program. they are not genuine with their rewards. i introduce 18 friends. and only 8 got approved. even the one with platinum card got rejected. must be if 10 approved they have to give me notebook. look at the damn reply as below. they dont even review the situation.<br />
Dear Mr Shiro, </p>
<p>Thank you for your e-mail dated 3/16/08 regarding card application.</p>
<p>We are sorry for the rejection of the application. However, as part of<br />
our confidentiality policy that we are unable to reveal the reasons for</p>
<p>rejection. The approval is determined by our credit committee. </p>
<p>In general, the criterias are based on the documents that you submitted</p>
<p>to us such as your EA form or EPF statement, your previous statements<br />
 of<br />
accounts and proof of employment, etc. There are specific guidelines<br />
that governs the approval but we are unable to disclose them.</p>
<p>We hope the above clarifies.</p>
<p>Thank you for using Citibank Online and have a nice day.</p>
<p>Regards,<br />
Gopinath Goval (Mr)<br />
Internet Service Support<br />
Citibank Berhad</p>
<p>Important:<br />
Please do not send any account instructions and confidential details<br />
such as credit card numbers, changes of address, PIN numbers,<br />
 passwords,<br />
or other important information through regular emails. </p>
<p>For Citibank customers, please send your account instructions and<br />
confidential details by logging in to Citibank Online<br />
(http://www.citibank.com.my) with your Credit Card or ATM Card Number<br />
and I-PIN and use your Mail Box to compose a message.</p>
<p>Original Message Follows:<br />
&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<br />
Form Message<br />
subject:Contact Us (Pre-Login)</p>
<p>Handphone:0124098163<br />
Email:shirockw@yahoo.com<br />
Address:Puchong Selangor<br />
Your message for Citibank:To the complain department.<br />
I am very upset with Citibank as promised in the last year promotion on</p>
<p>the &#8220;introduce a friend rewards&#8221;. Me and my friend Lim Kim XXX work<br />
 hard<br />
and supposed to get a notebook after introducing 18 person to this<br />
program but only 8 person are approved. The rest are rejected for no<br />
reason? Even the one with Platinum card? Is this just to attract people</p>
<p>to introduce friends but limit the rewards.<br />
We even deliver all the forms ourselves to the Citibank HQ and<br />
 requested<br />
for chop sign receive.<br />
Hope there is an explaination on why we are not getting the notebook<br />
 and<br />
why the other 10 person was rejected. Maybe Citibank isn&#8217;t genuine with</p>
<p>their rewards though.<br />
ReferenceNum:00396346</p>
]]></content:encoded>
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	<item>
		<title>By: giko</title>
		<link>http://smartconsumerbanking.com/2007/12/20/shell-citibank-credit-card-cash-rebate-question-rebuke/#comment-297</link>
		<dc:creator>giko</dc:creator>
		<pubDate>Sun, 06 Jan 2008 10:52:26 +0000</pubDate>
		<guid isPermaLink="false">http://smartconsumerbanking.com/2007/12/20/shell-citibank-credit-card-cash-rebate-question-rebuke/#comment-297</guid>
		<description>Heard of that "credit score" thingy before &#38; also dunno how it works - think u can gather some info on it which will give me a reason to cancel a lot of cards? An estimated total credit limit for all my cards is almost RM200K!

Tried to cancel 2 cards last year when they imposed their annual fees but, alas, they waived the fees!

The 1st issuer offered me a lucky pick where I can win from RM80 to RM320, and seeing that the fee was RM225, I was tempted (by the RM320!) but I said "NO", and guess what, they agreed to waive the fee but said I must spend RM300 p.m. I then said if they are going to impose conditions on my card, then do cancel my card. To this they then agree that NO condition is imposed on my card. A few months later, I was able to save RM70 when buying an outdoor water filter using this very card. So, like I wrote earlier, it may come in handy if the card is FREE!

The 2nd issuer's agent who answered my call agreed to cancel my 2 cards (Master &#38; Visa) due to my disagreement on the fee charged. But guess what? The next day their officer called me to say that the agent was misinformed and said that my cards are FREE until the next renewal time and that no spending limit has been imposed.

So u see, trying to cancel cards is also a hassle when they agree to what the customer wants! So the next time, I should be asking for some premiums, etc &#38; see if they still want my business...

Now I found a new way to "cancel" my credit cards. When the renewal's up, the issuer will send the new card/s with an instruction that I called them 1st to activate the card/s. So, I don't call them and that's a couple of cards lesser!

And finally, you referred to me as "zack" which is incorrect, it's "giko".

Tata &#38; Happy New Year.</description>
		<content:encoded><![CDATA[<p>Heard of that &#8220;credit score&#8221; thingy before &amp; also dunno how it works - think u can gather some info on it which will give me a reason to cancel a lot of cards? An estimated total credit limit for all my cards is almost RM200K!</p>
<p>Tried to cancel 2 cards last year when they imposed their annual fees but, alas, they waived the fees!</p>
<p>The 1st issuer offered me a lucky pick where I can win from RM80 to RM320, and seeing that the fee was RM225, I was tempted (by the RM320!) but I said &#8220;NO&#8221;, and guess what, they agreed to waive the fee but said I must spend RM300 p.m. I then said if they are going to impose conditions on my card, then do cancel my card. To this they then agree that NO condition is imposed on my card. A few months later, I was able to save RM70 when buying an outdoor water filter using this very card. So, like I wrote earlier, it may come in handy if the card is FREE!</p>
<p>The 2nd issuer&#8217;s agent who answered my call agreed to cancel my 2 cards (Master &amp; Visa) due to my disagreement on the fee charged. But guess what? The next day their officer called me to say that the agent was misinformed and said that my cards are FREE until the next renewal time and that no spending limit has been imposed.</p>
<p>So u see, trying to cancel cards is also a hassle when they agree to what the customer wants! So the next time, I should be asking for some premiums, etc &amp; see if they still want my business&#8230;</p>
<p>Now I found a new way to &#8220;cancel&#8221; my credit cards. When the renewal&#8217;s up, the issuer will send the new card/s with an instruction that I called them 1st to activate the card/s. So, I don&#8217;t call them and that&#8217;s a couple of cards lesser!</p>
<p>And finally, you referred to me as &#8220;zack&#8221; which is incorrect, it&#8217;s &#8220;giko&#8221;.</p>
<p>Tata &amp; Happy New Year.</p>
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		<title>By: YH</title>
		<link>http://smartconsumerbanking.com/2007/12/20/shell-citibank-credit-card-cash-rebate-question-rebuke/#comment-284</link>
		<dc:creator>YH</dc:creator>
		<pubDate>Mon, 31 Dec 2007 14:31:49 +0000</pubDate>
		<guid isPermaLink="false">http://smartconsumerbanking.com/2007/12/20/shell-citibank-credit-card-cash-rebate-question-rebuke/#comment-284</guid>
		<description>Zack:

Either your are the super genius or super crazy!!!  13+2 cards - it simply blows my mind away.  But do remember, your credit scores will be likely affected by the number of credit cards you have.  To what extend, I am not sure.  Also It only make sense if you can use those cards for business/working related purposes where you can easily and quickly racked up those points/rewards.  If you mainly use them for personal consumption purpose, I doubt you can go very far.  Pls keep us updated on the number of credit cards you owned</description>
		<content:encoded><![CDATA[<p>Zack:</p>
<p>Either your are the super genius or super crazy!!!  13+2 cards - it simply blows my mind away.  But do remember, your credit scores will be likely affected by the number of credit cards you have.  To what extend, I am not sure.  Also It only make sense if you can use those cards for business/working related purposes where you can easily and quickly racked up those points/rewards.  If you mainly use them for personal consumption purpose, I doubt you can go very far.  Pls keep us updated on the number of credit cards you owned</p>
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