Streamyx Billing Cycle
A reader highlighted this and wanted others to aware the latest Streamyx billing cycle changes.
“I enjoyed reading your articles in smart consumer banking……..,
I am writing to you because of I am not sure is this another Telekom new
trick. Recently I received snail mail from TM stating my current billing
date (Streamyx) is delayed for 1 month, therefore TM will sync the bill
date, in order to do that, TM will charge me 2 months of monthly
subscription in next month.
June, pay May’s bill.
July, pay Jun and Jul’s bill.
Aug, pay Aug.
The normal way of billing should be I pay for the last month
subcription, why I should pay in upfront? If it is prepaid, then I can
understand, but this is not prepaid service! Think about millions of
users have to pay extra 1 month on subscription, even each of them
paying just RM66 package, it will be a huge amount. Why TM is doing
this? I hope you can help to channel this to Streamyx users, let them
aware of that.”
Anyone wants to shed more lights on this?
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